Frequently Asked Questions
What are
the expected delivery times?:
Allow
7 days for delivery of books and tapes.
For
Photographs sent via Fed Ex please allow one week if photo is in stock.Allow
14 days if photo has to be ordered.
What
are the shipping costs?:
Cost
of shipping photographs is $15 per shipment.
Shipping
costs for books and tapes is $4.50 per item.
If
you order more than one then just add $2.00 per item after the first
item.
When will items be shipped?
After total
payment is received and has cleared the bank.
Do
you have Volume Discounts?:
If
you order 20 copies (one box) of Flashing On The Sixties book or tape
you will receive a 40% discount plus shipping costs.
If
you order 40 copies (one box) of Interviews With Icons, you get a 40%
discount plus shipping.
What
is your Return Policy?:
There
are no returns accepted for books or tapes or photos unless they are
damaged during shipping. (We require that the shipper verify that the
package was damaged "en-route").
Please
email us if this is the case and we will handle it.
What
is your Copyright Policy?:
Copyright
and penalties for un-authorized use of images.
If
you would like to use an image for your web site you must:
Contact
Lisa via email to get written permission
link
to my site under the photo
give
place credit and copyright under the photo(s) used
Any
unauthorized printing of my photographs comes with a minimum $1,500
fee/fine that will be enforced by legal counsel.
All
photographs on this site have a digital signature and are trackable
by a web-based automated robot.
What
is an archival silver print?
An
archival silver print is a print made on fiber paper that is coated
with silver gelatin and then developed and fixed.
What
is an archival digital print?
An
archival digital print is a print made on color photo paper with ink
directly from a scan of the original negative of the photo.
What
does archival mean?
Long
lasting.